- Students in the 911 Emergency and Call Centre Communications program will complete a placement in a work setting for two 70-hour sessions in total (one day a week from Week 1 to Week 14 within Semester 3 and Semester 4). This will support the application and consolidation of theory and skills.
- Students are required to source their own placement to simulate the job search process. Support and assistance are provided with a cover letter, resume writing and interview skills are developed. Transportation, meal costs and any other incidentals are the responsibility of the student.
- Final approval of placement is the responsibility of the field placement coordinator. The field placement coordinator is also responsible for being available to the student throughout his/her placement experience to address any questions or concerns.
- Previous participants have benefited from placements with the Durham Regional Police Service, Port Hope Police Service, Ajax Fire and Emergency Services, Oshawa Fire Services, CAA, and Service Oshawa, to name but a few.
Language Proficiency Test - IELTS/TOEFL/PTE
- Communication Foundations
- Customer Service
- Communication Technologies and Terminology
- APCO Public Safe Telecommunicator
- Ethics
- Lifestyle Management
- Law for Communications Operators
- Interpersonal and Group Dynamics
- Computer/Keyboarding Skills 1
- Career and Professional Preparation 1
- Fire Service Communications
- Fnmi Elective
- Crisis Intervention
- Anatomy and Physiology - EMCC
- Computer/Keyboarding Skills 2
- 911 and Police Communications
- Field Placement 1
- General Education Elective
- Resilience and Self Care
- Emergency Management
- Diversity and Intrapersonal Communications
- Field Placement 2
- Emergency Medical Dispatch
- Career and Professional Preparation 2
- General Education Elective
- Mental Health Fundamentals
To apply please contact us.
